What is
service? In a short and simple manner to explain it; is a wonderful thing, is
something you do because you want to satisfy the needs of another being. I
believe that you can serve to a dog when you feed him, you can serve a plant
when you water it, but of course when you serve a person the feeling is
amazing.
By fulfilling the needs of a person, that person feels happy, and
seeing and feeling such happiness that you gave them, makes you happy too. Is a
two way road; a very gratifying road, I would say. Then, a circle of JHAPPINESSJ is created.
In the past,
the word “service” was underestimated and maybe even considered to be a
meaningless activity. Nowadays, things have changed; a good service is what
everybody wants everywhere they go then, you are a part of that too; don’t
forget to provide a good service to those around you every time you can.
The power,
nobility, honesty and meaning of service is very much valued and appreciated;
as a consequence, the person who provides the service is also appreciate it and
valued. Then, it is in order to say that a person who is attentive and helpful
to sever others, is a JHAPPYJ person. I haven’t seen a JHAPPYJ person who is not willing to serve
others and who can reserve for their own their good emotions and vibes instead
of spreading them all over and radiating positivity.
Imagine a
Chef; they love cooking, is their passion! They feel JHAPPYJ satisfying the taste of people with
their creations; is more than filling empty stomachs, is providing a whole
experience by means of what they do. When they receive the compliments of the
guests, is a boost of energy to the Chef, a very rewarding emotion and a good
Chef will share such compliments with everybody in the team because everyone in
that kitchen (of course the waiters and waitresses too) served the guests; they
made the guests JHAPPYJ and that brought happiness and
satisfaction to the working team who even if it was a crazy, rushing, long and
tiring day, they are going to get home and share with their families: “today we
were congratulated for our meals, or our service, or… whatever”. They are
sharing a JHAPPYJ feeling, which is going to give their
families satisfaction and joy to know their loved ones are doing awesome! Once
more, a happy circle is being created based on the service.
There are
many types of services like: doing a favour to someone, is a service, and
sometimes even if we not precisely told: “can you do me a favour”; when things
are done, you know you contributed to something, someone and for a bigger
benefit and purpose.
How many
times at work we are told: “can you help me find this file, please”, “can you
please remind me about this matter”… and the chain of service starts, because
what you know or have, or do, is going to serve for something else and for
somebody else. That’s what happens inside organizations, it doesn’t have to be
an external person to call him/her a client; everybody around you is your
client, because at any given moment you are going to need something from them
and they are going to need something from you too.
Service is
honest, service does not know envy or rivalry, it flows freely and does not
feel like an obligation, things are being done on purpose for a purpose. When
things are not done like this, harmony is broken.
In an
organization every person is a member of the same team. If you serve your team
members, you serve to yourself too and in the bigger picture you serve to the
organization you represent by means of what you do and how you behave; and
organizations serve the society. Again is a service cycle.
When people
feel good at work, they are happy and a happy person is going to have a good
attitude toward work, toward challenges, toward being asked to do something
extra and very likely, will be willing to give that extra without even being
asked for it. A happy person without doubt will add up to generate a good
organizational climate and will be open to serve others.
Something
to consider and to reflect about, what kind of people do you want to have in
your team? JHAPPYJ people are more productive people. How
can you contribute to serve JHAPPYLYJ to those around you? By putting a
reliable smile on your face you already contribute a lot, and even help
yourself too! Are you aware if the people in your team are JHAPPYJ and honestly attentive and helpful
in an honestly manner? Take the chance and the time to ask around; informal
talks can serve better than strict organizational climate questionnaires. Use
that information as a base to take action and to JHAPPILYJ serve your people, serve your team;
participate actively to generate circles of JHAPPINESSJ!
Thank you for reading me
Thank you for reading me
J A Totally Genuine Lovely creation J
Ale ATGL
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